SAVVY RIDERS



Savvy Riders provides motorcycle taxi rides. We only work with trained professionals who ride reliable motorcycles.
A Savvy passenger is king: our ride is easy to order, reliable and safe. At your service in 10 mins!

1-2-3 GO RIDE SAVVY!

A Savvy motorcycle ride is the best way to move around Nairobi. Thanks to our Savvy riders you can beat Nairobi’s traffic much easier than by car. A Savvy ride is easy: call us, a rider comes within 10 minutes and takes you where you need to go. Call us now and you are 3 steps away from your destination.

THE ONLY RELIABLE RIDE

All our riders are trained on how to ride a bike properly. We only select those who know want their customer to come back for another ride. Each Savvy rider is equipped with certified and clean safety gear. We check the motorcycles of all our riders every Month to ensure you ride on the back a safe vehicle. There is no alternative than Savvy when it comes down to reliability.

WE CARE ABOUT YOU

You are important to us. We monitor every ride, from your order to the moment you reach your destination. Our bikes are equipped with GPS and full insurance. You can contact us anytime, our and dedicated staff is committed to assist you, hear your opinion and your suggestions. We are happy to be there for you!

RIDE SAFE, SAVE TIME, CALL SAVVY RIDERS

Call us! Ordering a reliable motorcycle ride has never been so easy!

1. ORDER YOUR RIDE

Our customer care expert is happy to take your request. Either it is a personal transportation or a business errand, we are ready to send you one of our riders. From the moment you call us, the rider has 10 minutes to reach you.

2. ENJOY YOUR RIDE

The rider arrives, welcomes you and provides you with a clean hairnet and a Savvy helmet. From now on, you don’t have to do anything but sit and enjoy. Feel the wind in your hair, reach your destination by moving faster than the others!

3. RATE YOUR RIDE

When the ride is completed, rate it! We are eager to listen to your opinion: what did you like? What you didn’t like? How was the rider? What can be improved? We value you and we are open to receive any kind of feedback!

“The rider was careful and not reckless in how he rode, the ride was smooth and I hope all other riders would follow him”

“I think all Bodaboda guys should embrace this initiative, is very good”

“I hope Savvy Riders will help erasing all the negative perceptions about Bodaboda riders”

“The idea of giving hairnets to passengers is really good, I’ve never seen it with other riders”

CHOOSE A RIDE(R) YOU CAN TRUST

We know all our riders, we track your ride and we support you anytime you need.
That’s Savvy! You can trust us, we look after you.

WE ONLY SELECT RIDERS WITH THE RIGHT MINDSET

Savvy riders are carefully chosen among the growing amount of motorcycle taxi riders in Nairobi. Thanks to a referral system, we receive suggestions of trusted Bodaboda riders from both riders and taxi passengers. If there is a match, we will transform them into Savvy Riders. Furthermore, our Field Officers personally scout, recruit and select motorcycle taxi riders. They promote our program on the streets and sign up new potential members. We only work with riders with a Savvy mindset: carrying a valid driver license, understanding the value of customers and willing to offer them a service that lives up to its promise.

THE ONLY PROFESSIONAL TRAINING PROGRAM IN KENYA

Education and training are key. We have developed a professional training program, mandatory for every Savvy rider. The basic training module aims to equip riders with both driving and customer care skills. Repetitive sessions sustain these skills over time. All Savvy riders receive a training certificate, which distinguishes them from all other motorcycle taxi riders. By learning a safer riding behavior and a more customer-friendly approach, our riders become the best motorcycle taxi riders in Nairobi.

THE IMPORTANCE OF CERTIFIED SAFETY EQUIPMENT

Wearing a helmet is essential when riding on a motorcycle. Unfortunately, most people in Nairobi are unaware of helmets’ importance and ride without one. This will never happen with us! Every Savvy rider is provided with two EU tested and certified safety helmets, one for himself and one for his passenger. Safety matters to us, but so does hygiene: our riders will always provide you with a clean hairnet.

OUR HELPDESK GUARANTEES CONSTANT SUPERVISION AND SUPPORT

Savvy Riders is the only motorcycle taxi company that supervises every ride. We trace every kilometer thanks to a GPS system installed on all motorcycles. We value trustworthiness and we establish a personal, trustworthy relationship with everyone who chooses our service. We support our riders and passengers from the very first contact. We care about both of you and you can call us anytime you need to!

MEET OUR RIDERS

Through Savvy Riders, Collins has been able to own a kibo motorcycle to take the city of Nairobi

Collins – Savvy rider

Evans who has been with Savvy Riders enjoys taking passengers through the traffic of Nairobi

Evans – Savvy rider

Omari has been able to move around through the city with his Kibo bike that has made it possible for him to take deliveries through the city.

Omari – Savvy rider

MEET THE TEAM

TEAM NAIROBI / AMSTERDAM

Shadrack Kiema

Digital Media

SHADRACK KIEMA

At Savvy Riders, I help the company in spreading the word about its activity. My overall responsibility is to ensure that we convey the right message to the right audience at the right time. On a daily basis, I deal with content editing, copywriting and social media management.

Huseyin R Demirhisar

CFO

HUSEYIN R DEMIRHISAR

I believe that by making good investment choices we can contribute to fair and just societies where populations have access to decently paid and available jobs for different skill sets, enough food, and knock-on welfare effects. My role as a social impact investment professional is to assist Savvy Riders to be a commercially and financially sustainable social enterprise and so to achieve its impact goals.

Janet Gathoni

Operations Manager

JANET GATHONI

My role as an Operations Manager ranges from maintaining partner and stakeholder relations to management support. I will do so by overseeing overall in-country operations development, marketing development and brand positioning to drive the achievement of Savvy as a social enterprise.

Wouter Kroes

Managing Director

WOUTER KROES

As managing director I’m working to create a distinct business culture that makes Savvy a unique and likeable company. In day to day stuff but also the big strategic picture I always check if we perform within time, money and quality standards. I take full accountability for all company operations.

Dinah Ng'endo

Admin / Finance

DINAH NG'ENDO

As the finance and budget assistant I oversee all areas of Finance and Administration. I ensure that policies and procedures are efficiently and effectively implemented, with the main objective of realising Savvy Riders’ vision.

Dorine van Schaik

Quality Manager

DORINE VAN SCHAIK

As Quality Manager I am the link between the team in Amsterdam and Nairobi and co-responsible for the creation of our business strategy. Also, I monitor and evaluate the implementation in Kenya and the overall planning. I use my background as Interaction Designer to optimize our user-experience.

Peter Veldhoven

CEO - Founder

PETER VELDHOVEN

My passion for social entrepreneurship, design thinking and mobility solutions, is united in Savvy Riders. As a designer I play an important role in developing the business model behind the service that Savvy Riders facilitates. As an entrepreneur my role is to motivate the team, create synergy to implement solutions and gain traction to make it a success, both commercially and socially.

Barbara Njeri

Customer Care

BARBARA NJERI

At Savvy Riders, I take care about the satisfaction of our customers. I relate with each individual on a personal level in order to ensure that our promises are delivered. I work to keep our standards high and check that everything between the company and its affiliates run smoothly.

Ben Mbasu

Field Officer / Trainer

BEN MBASU

Being a field officer, I research on the commercial strategies for improving the well-being of the motorcycle taxi industry. I do this both in relation to the working conditions of riders and to the safety level within the industry. Therefore, I am keen on maximising the social impact goals. I am also the trainer of the company, preparing riders for being responsible and attentive anytime they put themselves in the streets of Nairobi.

BOARD MEMBERS

Huib van de Grijspaarde

Founder - Chairman

HUIB VAN DE GRIJSPAARDE

As founder and chairman of the board I support the team by taking on a critical role to help optimise Savvy Riders’ business strategy, safeguard its social objectives and to find relevant partners.

F.A.Q.

Motorcycles are becoming the main mode of transport in many African countries. They are often used in form of taxis, for the transportation of people and goods in urban and rural areas. Motorcycle taxis, bodaboda in Swahili, cover a crucial role in Kenya’s road transportation. It is estimated that more than 2,5 million rides are provided every day in the country.
The Kenyan motorcycle taxi industry is highly informal. The lack of structure and regulation affects the safety level in the streets: between January and March 2017, 564 riders and passengers have been involved in a road traffic accident. It also affects the riders’ capacity of running a sustainable business. With no access to educational opportunities and professional tools, riders can’t realise their entrepreneurial potential and become professionals.
Savvy Riders aims to create a healthier mobility ecosystem by bringing a systemic change in the motorcycle taxi industry. We tackle the issue of poor road safety by creating opportunities for micro-entrepreneurs operating in the bodaboda industry. We increase the number of safe and reliable rides by providing riders with the access to vocational training and safer, good-quality motorcycle gear.
Our riders are all located in Nairobi, Kenya. They are prepared for bringing you wherever you need and for running your business’ errands. We offer different transportation services, from single rides to tailor-made packages for loyal customers. Interested in knowing more? Please, get in touch with us! We would love to inviting you over for a cup of coffee.
You can request a Savvy rider through a mobile application. As of February 2017, we are testing the technology with our passengers. We carefully listen to their feedback as we can improve the App and build a product able to meet customers’ demands. In case of problems with the App, you can always call us. Our customer care is available to back you up and find a solution for your need.
The App enables you to pay with your M-pesa account. No time wasted in negotiating the fare with the rider!
A Savvy rider always wear his helmet. Our helmets are sturdier than the ones currently used by most bodaboda riders. They are yellow, branded with our name and our logo. Savvy riders helmets are unique, the best you can find in the motorcycle taxi industry.